Don't just take my word for it

I’ve worked with many different types of companies, clients and teams

You may have seen these quotes on other pages of this website. Here, in composite, are just a few of the things very satisfied clients have had to say about my work with them:

Performance Excellence Services

"Jan was invaluable to us as we hired, trained and launched a new business process improvement group for our global supply chain organization. We needed someone with expertise, vision, patience, persistence, high standards and the ability to create the structure and processes to get started on our path to world class performance in process improvement. Jan was the right person for the job. The group, and the way it was set up, is one of our real success stories."
--Director, biotech firm

"What was most useful in the work Jan did was coaching of individuals in process management, and customer research - collecting data to understand customer requirements and translating these requirements into process and product specifications. Use of the Baldrige criteria to systematically analyze and build our processes as a department and as a company was more useful than I expected."
--VP, biotech Internet firm

Assessment and Prioritization Services

"I never had more fun, learned more new things, got more done and created such a valuable work product for a company in such a short time. I never worked with such a functional, enjoyable, supportive team in my career. What was most valuable? Project and people management.
--Strategic planner, insurance firm

"You do a good job of 'knowledge transfer' to your clients; your style is conducive to learning."
--Assistant VP, finance and administration, university

Visioning Services

"You communicate very well with groups and individuals, and make everyone dig deep for ideas, problems, issues, improvements. You're creative in your methods of drawing out ideas and in presenting yours. You inject humor, and genuinely want to help employees with their project and process issues."
--Controller, financial services firm

Strategic and Action Planning Services

"Having someone to bounce my ideas off - to provide a sanity check - was more useful than I expected. I've had to work on my own for so long (at a pharmaceutical firm and biotech firm) that it was a surprise to me how much more fun this made the job!"
--VP, biotech Internet firm

"Having you there as a constant force through the transition was very helpful. The informal coaching you did was very helpful and effective. The informal nature helped facilitate its success."
--HR Director, Internet startup

Process Design and Improvement Services

"You became 150% knowledgeable in the specific area and issue and understood the specific problems I was dealing with AND worked closely in partnership to address them. It was quite a learning experience for me and extremely helpful."
--Controller, financial services firm

Project Management and Coaching Services

"Thanks for having some of the best 'listening skills' in the business."
--Senior project manager, biotech firm

"Jan is one of the most effective coaches I've encountered. She helped me break through my barriers and make tremendous strides in unprecedented time. I made more progress in a few short weeks than I had in the previous six months. Her ability to help me focus my goals, create powerful momentum and stay on track was a key asset in the successful start of my business."
--Entrepreneur

Facilitation Services

"Your facilitation is masterful. It's magical!"
--HR manager, insurance firm