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These are the main services I provide
clients to evaluate current results, and to work with them to design,
optimize
and take action to achieve desired results:
Full
company assessment and prioritization of key issues
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Assess the organization to identify strengths and opportunities
for improvement
- Train teams for self-assessment, process design
and improvement
- Facilitate or lead team planning and improvement team synthesis
meetings
- Write/edit assessment reports
Assessment story
Process improvement
prioritization story
Vision
clarification
-
Design and facilitate vision setting sessions
- Record
emerging vision using wall-size graphics
Vision clarification story
Strategic
and action planning
-
Lead goal-setting based on vision, customer requirements,
market opportunities
- Design/advise
teams implementing action planning and progress measures
- Train
groups for strategic and action planning
Action planning story
Process
design and improvement
-
Evaluate current processes
- Gather
customer requirements
- Translate
customer requirements into product and process specifications
- Design
new and improved processes
- Train
the organization to evaluate, design, document and implement new
processes
Process design story
Project
management
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Plan actions, resources, progress measures, monitoring
and
reporting processes
- Design
and facilitate or lead team launch, status and synthesis meetings
- Write
project plan, communications and status reports
Project management story
Facilitation
-
Design and facilitate offsite meetings and work sessions
- Train
the organization to facilitate meetings
Facilitation story
Coaching
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Help the client to clarify his or her values, goals, and barriers
to desired action
- Identify
progress and success indicators
- Hold
weekly client call or meeting to review progress, plan
actions
- Jointly review
process and results in quarterly call
or meeting
Coaching story
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