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Home Page: Jan Richards of J. G. Richards Consulting works with businesses to eliminate roadblocks to success, increasing effectiveness, cutting costs, and improving the bottom line.

About: Learn about Jan Richards, and how she came to make business process improvement and profitability improvement her life's work.

  • Who I Work With: A description of the typical problems and challenges that confront J. G. Richards Consulting's clients.
  • How I Work: Describes the process of working with Jan Richards to improve your business. Jan's unique style makes business improvements enjoyable — even fun.

Why Clients Hire Me: Jan Richards helps clients remove performance barriers, create order out of chaos, renew drive and committment, and optimize the design of a company to streamline for success. This leads to higher revenues, lower costs, and greater profits.

Services

  • Overview: A listing of services offered by J.G. Richards Consulting with brief descriptions and typical scenarios where each service would be useful.
  • Performance Excellence and Quality Improvement Design and Implementation: Performance excellence and quality improvement design services can help companies whose employees are overwhelmed with obligations: too many costs, too much waste, and employees pulled in too many directions.
  • Full Company Assessment and Prioritization of Key Issues: A description of typical issues many companies face that can be improved or eliminated using full company assessment and prioritization services.
  • Visioning: A lack of clear company direction can show up in customer service problems, quality control and lack of employee focus. Visioning services can help create a compelling future for your company and lead to prosperous results in many areas.
  • Strategic and Action Planning: Develop clear, compelling goals and strategic plans, as well as short-term action plans to get major projects done easily. Reduce employee resistance and increase team cohesion.
  • Process Design and Improvement: If customer service and quality problems are causing negative reviews of your company, process design and process improvement may be the answer.
  • Project Management and Coaching: Project management and coaching services help companies plan and execute big projects. Along the way, Jan trains and coaches employees how to become self-sufficient.
  • Facilitation: J. G. Richards Consulting facilitation services help companies struggling to reach high goals, or dealing with too many opinions to see a clear direction forward.

Case Studies

  • Overview:The proof is in the results. Read real stories about business improvements Jan Richards helped her clients achieve. List of case studies with an introduction to each story.
  • Process Improvement Story: Small, rapidly growing company reduces risk through “edge of cliff” scenario analysis and process improvements.
  • Visioning Story: Visioning process launches highest performance year ever for dedicated team.
  • Action Planning Story: A new product development process reaps big rewards.
  • Process Design Story: Cross-company process design offsite enables telecom firm to meet aggressive new product introduction date, and exceed first year sales goals.
  • Facilitation Story: Facilitated process design offsite helps to simplify and streamline the merger of processes, people and technology when two banks merge
  • Performance Excellence Story: Steadily growing biotech firm ramps up for rapid increase in product volume through supply chain business process improvements.
  • Full Company Assessment Story: Baldrige assessment makes priorities clear and kickstarts revenue growth

Clients Speak: Several testimonials listed for J. G. Richards Consulting. Services include full Baldridge assessment, performance excellence, visioning and action planning services, among others.

Resources

  • Newsletter and Free Report: Subscribe to Great Business Results Now email newsletter and receive a free report. Firewalking: Leading Teams Successfully Through Uncertain Times.
  • Blogs: Links to Jan's blogs and email newsletter.
  • Movies: Just a few of the many movies that illustrate various aspects of leadership, the power of great teamwork, creativity, innovation, tenacity in the face of great challenge, and the power of vision.
  • Books: These books are just a few of the many that address leadership, the value of strong teamwork, creativity, innovation, persistence in pursuit of a challenging goal, and the power of vision.

Blog: Providing valuable ideas, tools and resources to help make your business better.

Contact: Contact form, address and contact information.

Terms: Privacy policy and terms of use.