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Full company assessment and prioritization
of key issues
Vision clarification, strategic and action planning
Process design and improvement
Project management
"Jan was invaluable to us as we hired,
trained and launched a new business process improvement group for
our global supply chain organization. We needed someone with expertise,
vision, patience, persistence, high standards and the ability
to create the structure and processes to get started on our path
to world class performance in process improvement. Jan
was the right person for the job. The group, and the way
it was set up, is one of our real success stories."
Director, biotech firm
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"You became 150% knowledgeable in the specific
area and issue and understood the specific problems I was dealing
with AND worked closely in partnership to address them. It was
quite a learning experience for me and extremely helpful."
Controller, financial services firm
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"What was most useful in the work Jan did was coaching of
individuals in process management, and customer research - collecting
data to understand customer requirements and translating these requirements
into process and product specifications. Use of the
Baldrige criteria to systematically analyze and build our processes
as a
department
and as a company was more useful than I expected."
VP, biotech Internet firm
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"You
communicate very well with groups and individuals, and make everyone
dig deep for ideas, problems, issues, improvements. You're creative
in your methods of drawing out ideas and in presenting yours.
You inject humor, and genuinely want to help employees with
their project and process issues."
Controller, financial services firm
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"I
never had more fun, learned more new things, got more done and created
such a valuable work product for a company in such a short time.
I never worked with such a functional, enjoyable, supportive team
in my career. What was most valuable? Project and people management.
Strategic planner, insurance firm
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"You do a good job of "knowledge transfer"
to your clients; your style is conducive to learning."
Assistant VP, finance and administration, university
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"Thanks for having some
of the best "listening skills" in the business."
Senior project manager, biotech firm
Facilitation and Individual coaching
"Your facilitation is masterful. It's magical!"
HR manager, insurance firm
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"Jan is one of the most effective coaches
I've encountered. She helped me break through my barriers and
make tremendous strides in unprecedented time. I made more progress
in a few short weeks than I had in the previous six months.
Her ability to help me focus my goals, create powerful momentum
and stay on track was a key asset in the successful start of my
business."
Entrepreneur
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"Having someone to bounce my ideas off -
to provide a sanity check - was more useful than I expected.
I've had to work on my own for so long (at a pharmaceutical firm
and biotech firm) that it was a surprise to me how much more
fun this made the job!"
VP, biotech Internet firm
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"Having you there as a constant force through
the transition was very helpful. The informal coaching you did was
very helpful and effective. The informal nature helped facilitate
its success."
HR Director, Internet startup
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