Clients hire me because of my track record in:
Removing performance barriers
Barriers that prevent a company from being competitive or, in some cases, from being profitable, are often caused by process design problems or measures that send conflicting messages about what's important. Personal skills and perspectives may also handicap individual or team performance. I work with clients to take down barriers to good and great performance. We look to see, understand, and then make the changes that are needed to improve the design of products and services, or the processes you use to deliver them. This cuts expenses, stretches cash and decreases the time and effort it takes to produce the products and services you sell your customers. The net effect, of course – greater profits.
Creating order out of chaos
In the midst of chaos and uncertainty, a company may not see, much less be able to improve current flows of action and communication. I work with you to streamline work and communication flows, increasing productivity and the ease with which you produce desired results. In addition, this usually improves your employees' experience, focus and commitment to the company. Collectively, you start to look at an improved bottom line.
Renewing drive and commitment
In uncertain times, both good and bad, employees may lose the commitment and focus they had when the company first hired them. Teams may feel fragmented as members drive toward different priorities, whether through confusion, lack of clear direction, or other issues that may be in play. I work with teams to discover their deep commitment to a shared, compelling vision. We turn the vision into a plan of action they own, and can begin rapidly to implement. Soon they're producing significant results they're very proud to claim as their own.
Optimizing the design of a company to streamline for success
Some companies experience regular "traffic jams," large and small. These cause frustration, loss of focus and eventually, discouragement and loss of employee commitment. I work with clients to remove traffic jams. We realign or redesign the business processes that now prevent them from cost-effectively getting their work done easily, and done well.
Turning great ideas into great results
It's a rare company that captures, uses – or in some cases, even notices – many of the great ideas its employees generate. Employees eventually stop generating or offering great ideas, believing they won't be heard or valued. Loss of the flow of fresh ideas keeps costs unnecessarily high, innovation, motivation and inspiration unnecessarily low. It also suppresses revenues, profits and market share over the short- and long-term. I work with clients to create effective ways of gathering and capitalizing on great ideas, focusing action and producing greater results. It all adds up to more satisfied employees AND customers. And that means higher revenues, lower costs, greater profits.